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Sales: 416-787-4534 Service: 416-787-7729

3130 Dufferin Street. Toronto, ON M6A 2S6

Google Rating

4.4

Based on 838 reviews

Yorkdale Ford Lincoln

4.4

Rui Simoes

19:40 13 Jun 21

I’ve dropped off my 2007 Ford F-150 4.6 v8 to diagnose engine reviving on highway and not picking up speed and over heat check gauges issue continuing and was told the truck is running perfectly fine , check engine light is back online. Would not recommend Yorkdale Ford to resolve your vehicle issues!

Bat-Sheva Shimkovich-BLATT

15:14 13 Jun 21

Chito Magalong

20:24 12 Jun 21

Cesare Tortorici

13:47 12 Jun 21

Car was having trouble after a gas fill-up and had it checked by Yordale ford Lincoln and they say it was just bad gas plus They did did an all wheel alignment,. My car is running like new now, plus they put in a new airbag because of recall.

T T

21:43 11 Jun 21

Edmund Nolan

18:42 11 Jun 21

Big thanks to Oscar and Roy and everyone at Yorkdale Ford for the awesome work getting me into a new (used) Escape that is a beautiful machine. Very helpful, no pushy sales tactics, and lots of practical help getting a warranty, maintenance, and all that.

mariana hurtado

17:44 10 Jun 21

Rosio Alvarez

15:58 10 Jun 21

Very nice customer service!

Lizandra Parreira Mundim

19:22 08 Jun 21

Chaim B.

17:45 08 Jun 21

Had my 6 months servicing work and some optional work, done at Yorkdale Ford Dealership. Chelvin was my service adviser, very professional.Happy with my servicing experience.

Jackie Esmonde

16:10 08 Jun 21

Ricardo Silva

21:53 07 Jun 21

Lutz Zeitler

19:51 07 Jun 21

Nima Parsa

19:19 07 Jun 21

Jon HBK

19:13 07 Jun 21

Nice service！

Laurie Barber

20:17 06 Jun 21

David Benaim

14:30 06 Jun 21

T B

21:50 05 Jun 21

I've been serving my 2009 MKS with this dealership in over 8 years and they've always been transparent and accountable to ensure my ultimate satisfaction with their service. Special kudos to service representatives Anne, chalvin & Co. I'd also like to thank the service manager for engaging with me personally on a few occasions, and even going as far as waving labor charges for an issue that required extensive diagnosis to troubleshoot. Let me conclude by stating the complimentary car wash is very much appreciated. Keep up the good work.

Philip Cox

20:23 05 Jun 21

joseph debus

15:39 05 Jun 21

V Carter

01:48 05 Jun 21

My first time taking my edge to this place and I hated your customer service. You gave me 11am appointment to take in my vehicle for recall and I felt so unwelcome. I was standing there waiting for someone to acknowledge me after I was told that a particular service person would attend to me. I waited about 6 minutes watching everyone doing their own thing. I was only a attend to after I spoke up and asked if someone is going to attend to me. A male finally asked me in a none caring tone of voice what am I here for. He was so abrupt and nonchalant about serving me. I will not be taking my vehicle to that location ever again.

Aki Ma

19:33 04 Jun 21

Susan D

23:59 03 Jun 21

I hate giving negative reviews but i can not help but share my awful few experiences. I had dealt with different car companies within the past 30 years in Canada but its my first time to deal with Yorkdale Ford/Lincoln..Beginning of pandemic my engine car light appeared and i took it to Yorkdale Ford. Parts has to be ordered and will take 6 days to be shipped. My car was left in their possession. After 6 days, i pick up my car, didn't bother checking as its end of the day my daughter notices my entry pad was broken. I called service dept. and explain the situationand I was promised that they will check the camera and will get back to me. No one bother to call but every time I go for service or visit the shop for ongoing problems with low pressure on my tire, I always remind them but nothing happens.I took my car to another place due to consistent low air, the Auto shop told me that the rim of my tire are not sealed properly that is why air always escape the problem fixed BUT the engine light appears again so I took it to Ford Yorkdale for repair. .Apparently, there are 6 wires to the engine that causing the problem.Last month I took my car again for engine problem. I mentioned about my entry pad if I can get a discount.. To my amazement Chelvin told me its not Yorkdale Ford/Lincoln responsibility, its my problem my car was not inside their garage, it was at their parking area. I told him its in your vicinity. Chelvin asked me a question, if you go to a mall, you park your car and it got damaged who is responsible you or the mall? I told him, me because I choose to go there BUT my car was left in your care due to repair. Chelvin said, It's your problem not Ford. replacement was offered but I declined to pay portion..Another time, I dropped in to get air pressure but when I pay, I was charged more, when I questioned the amount, I was told they did service at the same time, I told the cashier, am I not entitled to be notified? what happened if I do not have money? got no choice but pay right?Anyway, my worst nightmare it happened April 8, 2021 after spending lots of money(2,753.67) to fix on going problem such as engine light, brand new 2 tire, brake, oil drain, etc.After picking up my car, i do not go anywhere due to lockdown, one day I went to the store and to my surprise, I heard a noise, I thought someone's car muffler gone wrong not knowing its my own car. I manage to drive home safely, park on our driveway, checked my muffler and it was ok. but when i drive the noise was loud.I called Yorkdale Ford service dept. and was told by Chevin to bring the car back. When I tried to reverse, the sound was really loud and I get scared, when i checked underneath the front there was a large piece hanging under the engine that caused noise.I called Service Dept. again and I spoke with Anne, she advise me to go underneath my car and remove whatever piece is hanging, I told her, how dare you instruct me to lie down underneath my car and removed that piece hanging, Anne said, its my damn responsibility, I could not imagine how people are so heartless and mean to respond to their client. I told Anne, you did not even asked how old I am or if i fit underneath, nevertheless, I was so helpless, i lie down the ground and managed to un screw one side left hanging and took it to Yorkdale Ford and was repaired.I managed to have a good conversation with the Manager of Service Department Fred Rashidi, who came to my rescue and give me the assurance that he will look after me which he did, and I am so grateful BUT it can not help to erase the bad experiences with Mechanics and Advisors designated. INTEGRITY, HONESTY AND LOYALTY IS NEEDED TO RUN A BUSINESS . I HOPE THE OWNER WILL READ AND REVIEW HIS EMPLOYEES.

Kevin Dumpit

22:42 03 Jun 21

I came in to trade in my 19 Mustang EcoBoost for a 2021 Mustang GT. I had a lot of worries as it is my first time trading in a vehicle.But, with the trifecta of Zaheer, Nash, and Roy, the entire experience was seamless.Needless to say - I came in on a Monday with my EcoBoost and went home on Friday with my GT. With a big smile on my face and that wouldn't have been the case without their help.

Dina

20:54 03 Jun 21

Diahann W

20:39 03 Jun 21

The staff is polite and friendly however I was very disappointed that my car was not properly diagnosed upon purchase and then it took months to actually find the problem once the issue finally presented itself after years of affecting the car slowly. No fault to the service staff because clearly the car’s history was never properly checked by sales.

Zsuzsanna Kaszas

19:37 03 Jun 21

Mulghetta Ghile

10:31 03 Jun 21

Gary and his team were excellent in providing all the right information and details making it easier to purchase my truck!

hossein roshanaee

18:02 02 Jun 21

great customer service and very fast service. thank you

Julia

16:34 02 Jun 21

We have a 2020 Lincoln Aviator from this dealership. After less than a year one of the doors became jammed (it's electronic, which is unnecessary in general.) We brought the car in, they examined it and said they did not have the part, and it would be in in 2-4 weeks. I called back after hearing nothing, and was told the part was finally in. We drove the car back, left it there, and got a call a few hours later saying "oops, it's not here actually. Come back and get it. No idea when it'll be in."We've been back and forth multiple times in the middle of the work day with nothing to show for it. We have 3 car-seats in the car, so the baby needs to be hoisted over the middle row from the other side. For a premium vehicle this is very disappointing service.

Tatjana Radiskovic

23:56 01 Jun 21

I have been going to Yorkdale Ford Lincoln dealership for many years. Their staff has always been very professional and accommodating, from the sales team to the servis team. Keep up the good work!

Sean Fee

19:43 01 Jun 21

Cristina Pardo

16:19 29 May 21

Mike Savage

15:15 29 May 21

Great service. Fast, and only what I needed. Service advisor Ann went out of her way to make me feel like a valued customer. Great feeling! Yorkdale Ford will get my future business. Thanks!

Rose Scalzo

14:40 29 May 21

dave t

14:10 29 May 21

Andrew Lloyd

00:18 29 May 21

J “JutArm” Armstrong

22:57 28 May 21

Timely, responsive, simple!! If services stays as is, will always choose Yorkdale Ford.

Marc Russell

21:48 28 May 21

Jake Francino

17:12 25 May 21

Leila Jafari

21:10 24 May 21

Joanie Jarvis

00:01 23 May 21

The quality of service at Yorkdale Ford is second to mone. This is my 3rd leased Ford .... and I definitely will not be changing dealerships or vehicle models!!! When you have got the best you stay with it!!! Thanks Anne and the gang at Yorkdale Ford!!!!!

Jenn Cabs

20:16 22 May 21

I bought my 2015 Ford Escape from this location and never had any issues with it until now which says a lot in itself. So I decided to bring my car here to be serviced when I had some idling issues. Spoke to Anne from start to finish. Easy, friendly and fair priced! What I enjoyed most of their customer service is how they keep you up to date either by phone or via text. Great experience and will be a returning customer!

Mary Nolasco

20:08 22 May 21

Julian Sirizzotti

19:37 22 May 21

Sarah Hennick

19:26 22 May 21

Offir Al

14:53 22 May 21

Good service

jamal muktar

01:09 21 May 21

Best Ford dealership services in the city of Toronto. I went to Ford at Weston road and they didn’t even want to help me, I asked to get a sooner appointment because I really needed to use my car for work but the guy their didn’t care, their customer service was really terrible but here I was helped and I got an appointment the very next day, when I went there they were respectful and I appreciated that. Thank you.

gary Ali

20:03 20 May 21

Great service!! Phyllis is the best!

Michael Wright

14:55 19 May 21

Stephanie B

20:30 18 May 21

Exceptional service! Even in times of covid - still very professional and friendly :)

larry green

19:22 17 May 21

I take both my Ford Ecosports to Yorkdale Ford for service as required. They always treat me with respect and are prompt and trustworthy.

Bob Antonyshyn

19:20 15 May 21

My mistake would appreciate reminder service included tire rotation. Had tires rotated when switched winter to summer tires

emanuel tanti

14:17 15 May 21

Jaeybee Martinito

17:58 14 May 21

Absolutely unprofessional. I never write reviews but if this is the only way to get a reply back from Roy who works for sales at Yorkdale Ford Lincoln then so be it. He PROMISED our family a refund back for the hood cover for our truck which cost $2000... it's been months since the said promise and nothing has been done. That is our money - we need a refund ASAP. We've sent countless of email to Roy. We even came to try and talk to him, yet we need an appointment. How can we do that if we can't even get a single reply? He's very unprofessional and doesn't go by his words. If this review gets directly to him, please tell him to reply to us and take care of his clients.

Matthew Ozech

21:47 13 May 21

Manolito Hernandez

21:26 13 May 21

I'm not happy to the person who replaced myWindshield Glass . He can do better.

Al Kaz

19:48 13 May 21

Polite, prompt, professional ... perfection

Thomas Vykoukal

16:06 12 May 21

Tiana R

14:06 12 May 21

Friendly service. I wish they told ppl that there is no waiting space or that the shuttle is not available (during covid) when you call to book an Appt. I saw multiple ppl including families with small kids waiting outside in the cold because they didn't have an alternative ride home. And not unique to Ford, but as in all dealerships, the pricing is astronomical. Got a diagnosis done there then bought the parts online from the US and brought it to a local repair shop for less than half the price.

Rachel Levman

19:19 11 May 21

Maya Moving

17:04 11 May 21

Kim Skidmore

14:41 11 May 21

I've been taking my car here for years and the staff have always been pleasant, friendly, and informative. I haven't had any issues with my car after having work done here.

Eli King

23:43 10 May 21

I leased my two cars here, excellent service and friendly staff.

Sean Miclat

20:35 10 May 21

Ravi and Edgar were a great help. Can't wait to pick up the truck.

Danny

19:46 09 May 21

Will Z

22:19 07 May 21

Babedra

22:15 07 May 21

David McFadden

13:19 07 May 21

Heather Esan

23:40 06 May 21

Always such a pleasure dealing with the staff in the service area, car took a little longer than expected but they did a great job - keep up the great work!

Jennifer Babbs

18:46 06 May 21

Always friendly and helpful. My number one go-to place for all car maintenance needs.

Roy Graham

16:40 06 May 21

Sasha Gaetan

19:46 05 May 21

As a mom to be, my partner and I were looking for our very first vehicle. Oscar Del Rio went over and beyond to find the perfect vehicle for us that will be well suited for our growing family. With this in mind Oscar not only helped us find the perfect vehicle but one that we could afford. I want to thank Oscar for his excellent customer service and for welcoming us to the Yorkdale Ford family. Thank you Oscar!

David

14:18 04 May 21

We had a great experience buying our car. Ravi was very helpful in our selection and gave us many test drives between the Edge and Explorer to figure out what we were looking for.

Rui Zuo

00:17 04 May 21

marilin reyes

19:56 03 May 21

roger pat

14:34 03 May 21

Five star service. The new Lincoln concierge service is like flying first class! Phyllis does an amazing job at setting everything up, greeting you and making sure all goes well. As a busy individual, I appreciated the professionalism and the fact that not a moment was wasted.Anne takes it from there and makes sure the service is complete and what needs to be done gets done.If you are looking for a very efficient but also pleasant service centre, this is the place.I recently purchased my third Lincoln from Phylis with the first one 20 years ago all from Yorkdale Ford and keep coming back. That probable tells the best story

Mr. Walker

14:27 02 May 21

Mar Vin

19:03 01 May 21

Gary Waite

18:29 30 Apr 21

Very friendly but more important very conscientious. It is always difficult to navigate the automobile industry on pricing and what does and does not actually need to be done. I did my homework this time and shopped around for best price and approach. Yorkdale Ford excelled in both. They were creative in the solution which saved me both time and money.

Courtney Dear

21:52 29 Apr 21

I have leased my past two vehicles from Yorkdale Ford. I have dealt with Max Rebboh and Gary Wener. I have always had very positive experiences with Max and Gary. Max knew that I was unhappy with my Ford Focus and wanted to trade it in for a Ford Escape. Max went above and beyond to make this possible for me. Max was very patient and understanding as I made my decision. He wanted to ensure that I would be satisfied. Gary came in on his day off to acquaint me with the features of my new vehicle. I will only go to Yorkdale Ford for future car leases. My dad has been a costumer with Yorkdale Ford for may years and this is why I am very confident in their services and will continue to lease my cars at Yorkdale Ford.

jenny Malagon

20:38 29 Apr 21

They do not watch over their customers and don’t provide a good customer service, the sales area is very good, but when it comes to dealing with car problems after, they forget the good service, they waste our time and they don’t solve even simple questions properly

Ron Dinsdale

19:23 29 Apr 21

scott stevenson

17:29 29 Apr 21

horrible horrible horrible place trucks take months to received rude staff I wish a visited other dealer.Regret a lot my purchase in this place too late now

Mario Andrade

17:24 29 Apr 21

This place is going out of business soon lack of customer service, they never answer the phone I order my truck and took 4 months to get it lie after lie finally I have itBut was a big headache

Stephen Zawilski

14:45 29 Apr 21

Ian Richardson

00:33 29 Apr 21

Bonnie Patterson

16:00 28 Apr 21

Excellent experience taking my car in for tire change and service. They are taking COVID precautions seriously and did a fabulous job.

T Benjamin

15:55 28 Apr 21

Service was excellent: Claudio was very patient, knowledgeable and informative; Edgar, the business manager, was professional but warm and friendly. I have been a customer since 2014 and will definitely continue to be one

andrew allan

15:39 28 Apr 21

Patrick Malanoski

14:19 28 Apr 21

I'm moving soon, but I'm pretty sure I'll still make the drive to get my car serviced here. Super helpful staff and really quick service!

Dave Scott

13:22 28 Apr 21

Yorkdale Ford provided excellent customer service. I would definitely recommend them.

Debbie St.Aubin

15:37 27 Apr 21

Great customer service and top quality workmanship.

Gordon Neill

14:42 27 Apr 21

Chris Hill

14:23 26 Apr 21

Gary Wener was very patient with our purchase, accomodated test drives, found us the vehicle we wanted, and took care of all the delivery details.

Janet x

00:25 26 Apr 21

I am sorry to say that I am a member of that cohort of women car owners who know little about the mechanical components of cars beyond the most rudimentary information. I have used this dealership for many, many years and they have come through for me so many times. The Service department has provided prompt service, great explanations and guidance where necessary. I particularly appreciate having women customer service advisors, with Anne being my current "go to" person.I have twice bought a used car here from Sales. When I bought my current car a few years ago I didn't hesitate to take my (then) Service rep's advice and see Arash in Sales. We worked together for a few weeks until he found the right car for me. No pressure sales, just great support.I don't hesitate to recommend this dealership to my women friends who are quite uncomfortable with taking their cars to 'THE GARAGE" for whatever reason.

Jufer Dy

20:46 24 Apr 21

Nellie MacNeil

19:38 24 Apr 21

Team was pleasant and processed the recall quickly. Service team was done after a couple of hours. Thanks Ford!

Cherie Lubelski

15:04 24 Apr 21

Dale Jeffries

14:07 24 Apr 21

Needed new summer tires and storage of my winter tires and rims. From appointment to payment all was handled very professionally. They are a little crazy about COVID restrictions, but too much is better then not enough. Anne, my assigned Service Technician, knows my vehicle and has kept it running wonderfully. She even recommended a good fish store to check out while I waited (since the Lincoln Lounge was closed). Excellent service centre for Ford/Lincoln.

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